Messenger login page8/23/2023 Imagine having Instagram on your device, but you can use it to log into Messenger and respond to your messages without installing Facebook Messenger. When Meta announced it would integrate Messenger and Instagram, many people did not understand the benefits the integration would bring. Is it Advisable to link Facebook Messenger with Instagram? How To Log into Facebook Messenger with Instagram.Benefit #2: Access New Messenger Features.Benefit #1: Get a New Instagram DM Interface.Is it Advisable to link Facebook Messenger with Instagram?.On the Canned Message Folders tab, select the canned messages that you want to make available to agents handling this account.Choose the fields to show to the agent in the Wrap Up section of the agent workspace.Set an Auto-Close Interval to determine how long an ended conversation remains in the agent workspace before closing automatically.On the Wrap Up tab, configure how you want to gather information from agents about ended sessions.Under Actions, define what actions to take when criteria are met.For example, you may not want to send automatic replies to email addresses containing the donotreply string.ĭefine the subject of emails that you want to send automatic replies. If you want to send automatic replies only to certain customers, then you can define a string that the customer's email address should include or exclude. Select the type of emails that you want to reply. Depending on whether customers send emails to this address, they will receive an automatic reply.ĭefine the content of the last message that the customer sent. You can define an email address as the target of the customer's email. Under Criteria, select the relevant criteria and actions as follows:.If the email, phone, and name prompt rules are insufficient, you have the following options: ![]() The advantage of using these features is that they select and configure the necessary rules for you. ![]() Similarly, the Create Phone Prompt Rules and Create Name Prompt Rules create a set of rules that automatically asks the customer to enter their phone number and name respectively. The customer's email allows Digital DX to connect the customer to their Digital DX history across all channels (such as chat and email). Important: We recommend using Create Email Prompt Rules, which creates a set of rules that automatically asks the customer to enter their email address. When all criteria are matched, a response is triggered.
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